Privacy Policy
Plaza & Associates
Coral Gables, Florida
Effective Date: June 10, 2026
Plaza & Associates (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, prospective clients, and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information, including information collected in connection with our SMS/text messaging program.
1. Information We Collect
We may collect the following types of information:
– Contact Information: Name, email address, mailing address, and telephone number (including mobile number).
– Business Information: Company or association name, property address, project details, and other information you provide in connection with our structural engineering, milestone inspection, SIRS, and owner’s representative services.
– Communications Data: Records of correspondence, including emails, phone calls, and text messages exchanged with us.
– Website Usage Data: Information collected automatically through cookies and similar technologies, such as IP address, browser type, and pages visited.
2. How We Collect Information
We collect information when you:
– Submit a contact form, request a proposal, or inquire about our services
– Provide your phone number and opt in to receive text messages from us
– Engage us for engineering, inspection, or project management services
– Communicate with us by phone, email, or text message
– Visit our website
3. How We Use Your Information
We use the information we collect to:
– Provide and manage our professional services
– Respond to inquiries and proposal requests
– Send appointment reminders, project updates, inspection scheduling notices, and service-related communications
– Send text messages you have consented to receive
– Improve our services and website
– Comply with legal, regulatory, and professional obligations
4. SMS/Text Messaging Program
By providing your mobile phone number and opting in, you consent to receive text messages from Plaza & Associates related to appointment scheduling, project updates, inspection notifications, and customer care.
– Message frequency varies. Message and data rates may apply.
– Opt-Out: You may opt out at any time by replying STOP to any message. After opting out, you will receive a final confirmation message and no further texts will be sent unless you re-subscribe.
– Help: Reply HELP for assistance, or contact us using the information in Section 10.
– Consent is not a condition of purchasing any goods or services from Plaza & Associates.
No Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services. All other categories of personal information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.
5. How We Share Information
We do not sell your personal information. We may share information only in the following limited circumstances:
– Service Providers: With trusted vendors who perform services on our behalf (such as IT, communications platforms, and administrative support), bound by confidentiality obligations.
– Professional Collaborators: With contractors, consultants, or other professionals involved in your project, only as necessary to deliver our services.
– Legal Requirements: When required by law, regulation, subpoena, or court order, or to protect our legal rights.
– Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.
For clarity, the sharing described above never includes mobile opt-in data or text messaging consent, as stated in Section 4.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with legal, regulatory, and professional recordkeeping requirements applicable to engineering firms in the State of Florida.
8. Your Rights and Choices
Depending on applicable law, you may have the right to:
– Request access to the personal information we hold about you
– Request correction or deletion of your personal information
– Opt out of marketing communications at any time
– Opt out of text messages by replying STOP
To exercise these rights, contact us using the information in Section 10.
9. Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from individuals under the age of 18.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Plaza & Associates
Coral Gables, FL
Email: Info@plazaandassociates.com
Phone: 786-310-5428
Website: www.plazaandassociates.com
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent revision. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes acceptance of the revised policy.